Firewall and Proxy Information

We do not formally support the use of firewalls or proxies, including home cable modem/DSL NAT routers and other Internet Connection Sharing devices or software. However, the following information might be helpful if you need to troubleshoot a connection that utilizes one of those technologies:

Launch Pad Application:
A TCP connection is initiated from the player's Mac (using ports numbered >1023) to patch.everquest.com, port 7090. There are multiple IP addresses for the patch.everquest.com clusters, and they may change as the network demands, so check often using a DNS lookup tool if you provide a specific firewall rule for patching.

EverQuest client:
UDP datagrams are sent to/from the player's Mac (using ports numbered >1023) from/to the EverQuest server (using ports numbered >1023). Additionally, ICMP Unreachable (ICMP type 3) are sent to/from the player's Mac from/to the EverQuest servers.

The EverQuest server IP addressee is on the subnet:
199.108.4.* Please note that EverQuest For The Macintosh opens a random UDP data port from the player's Mac every time EverQuest is run. Thus, the need to have all ports >1023 available.

Software Firewall and Proxy Information

Below is a basic walkthrough on how to set up some of the more popular software firewall programs to work with EverQuest For The Macintosh. These settings should only be applied if you are currently having issues with your software firewall program in connecting to your EverQuest server, or you are able to connect to your EverQuest server and are experiencing random disconnects while in game.

Norton Personal Firewall:

• Go through the Automated Setup
• Setup Home Networking if you need to do so
• Run the Automatic Program Scan
• Check boxes next to all EverQuest related programs and select Permit All under Internet Access
• Click Finish
• Double click on the system tray icon for Norton and select Personal Firewall
• Click on Configure
• Slide the Firewall slider to LOW